Oyinit’s “15 Days of Free CS” Promotion Terms

Eligibility:

1.1 Oyinit’s “15 Days United for Success: Obtain 15 days of free CSS management and discover how expertise and collaboration are crucial for secure and successful remote management!” promotion.
Oyinit’s “15 Days of Free CS” Promotion Terms

Eligibility:

1.1 The Oyinit “15 days of free CS” promotion is exclusive to startups. 

1.2 To be deemed an eligible startup, the company must have been founded less than three years ago.

Duration of the Promotion:

2.1 Management commences after full implementation, one week post questionnaire submission, and meetings with teams to define a tailored strategic plan.

Service Offer:

3.1 Oyinit will offer 15 free days of Customer Success (CS) service to eligible startups. 3.2 The following competencies will be included in the CSS service:

• Global HR strategic management with multilingual recruitment.
• Customized agent training in their market’s language.
• Comprehensive CSS management with up to 3 specialized agents during business hours.
• Bonus: Live Chat integration at no additional cost per agent, allowing for ticket follow-ups and email usage during the evaluation period.
• Availability of a BOT for off-hours services.

Throughout this promotion, Oyinit commits to adopting the highest security standards for data protection, and all confidentiality agreements will be strictly upheld.
Upon the conclusion of the 15-day evaluation, we will present a detailed compendium containing:

• Specialized guidance for team strategies.
• Reports generated by our internal CRM related to the promotional period.

A deep analysis of metrics and feedback to maximize customer satisfaction, encompassing:

• Evaluation of the served market’s needs.
• Insights about the target market.
• Detailed account of the covered regions.
• Recommendations for improvements.
• Average performed services.
• Analysis of peak demand hours.
• Suggestions for the ideal distribution of agents.
• Insights on the company’s marketing strategies.
• Comprehensive consultancy on the CRM and the leads managed by the team.

By considering a continuation of our services post this promotional period, companies and startups that benefited from the 15 days will not only have valuable analyses provided but will also receive an unbeatable and competitive commercial proposal, aligned with Oyinit’s best offerings.

3.3 The specific CS management details will be agreed upon between Oyinit and the chosen startup based on individual needs.

Application Process:

4.1 Interested startups should apply during the promotional period through the questionnaire provided by Oyinit.

4.2 Oyinit will evaluate applications and select startups based on its criteria, considering eligibility and synergy potential.

4.3 Oyinit’s decision on chosen startups will be final and irrevocable.

General Conditions:

5.1 The promotional period doesn’t imply any form of association, partnership, or contractual obligation between Oyinit and the selected startups. 
5.2 Oyinit reserves the right to modify or alter the promotion rules as needed, with prior notice. 
5.3 Joining the promotion means a full and unconditional acceptance of the rules set by Oyinit.

Please reach out to the support team or visit our website for more details on Oyinit’s “15 days of free CS” promotion. We value your interest and look forward to providing invaluable support for your brand’s success.

Oyinit Executive 
B.Willyan (COO) b.willyan@oyinit.com
P.Alisson (CEO) p.alisson@oyinit.com